Disable the “Cartridge Policy” Feature

Tue February 1, 2022Written by laserlite51

You will want to do this if you use CF258X toner cartridges.

What is a “Cartridge Policy” feature?

This feature found in some newer printers was designed by HP to prevent the use of compatible toner cartridges, making it necessary for customers to buy OEM toners for their printers to work. When the feature is enabled, it only allows HP brand OEM cartridges to be recognized. This can be an issue for printers using the CF258X toner cartridges with compatible chips.

The good news is, you can disable the “Cartridge Policy” feature, which will then allow you to use affordable compatible toners in your printer.

If your printer is not accepting compatible toner cartridges, disable the “Cartridge Policy” feature by following the instructions below:

On the printer control panel, press the OK button to display the Home screen.
Use the arrow buttons and the OK button to navigate to and open the following menus:
- Setup
- Supply Settings
- Cartridge Policy
Use the arrow buttons to select OFF and press OK to disable the feature

Now your printer is able to accept both compatible and OEM toner cartridges.

Uncategorized cartridge policy feature, cf258x, compatible cartridges, printer issues, Printer Maintenance

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Extending the Life of Ink Cartridges

Did you know….

Proper use and handling of your inkjet cartridges will prolong their life. Following the tips below will keep your cartridges working longer and improve the quality and quantity of your prints.

Store new print cartridges in their original packages. Keep them at room temperature until you’re ready to use them.
After opening a new ink cartridge, insert it in the print cradle inside the printer and keep it there to prevent drying out and clogging.
Don’t unplug a printer until it has returned to its home position after finishing a job. Use the power button if necessary to turn off the printer. This helps prevent drying out and clogging the cartridges.
Keep your printer out of dusty environments where floating particles such as pet hair, cloth fibers, saw dust, and so forth can accumulate inside your printer and cause ink streaks. Streaking often indicates a need to clean the print cradle, and requires replacing ink cartridges before they’ve expired.
If you rarely use your printer, print a test page once a week. This will prevent the ink cartridges from drying out due to nonuse. For color printers, make sure you print a page in color.
Print in draft mode to save ink, except for those projects requiring a better quality print.

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Printer Maintenance plus Ink & Toner Cartridges