This is a firmware error. Usually, the culprit is a print job that is “confusing” your printer. First, try disconnecting the printer from the computer (or from the network.) Then, turn the printer on and see if it comes to ready. If it does, remove every job in the print queue–on your computer or the […]
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Answer: Sometimes, yes! A while back, the compatible HP CF289A and CF258X did not come with working chips. These compatible toner cartridges would not work when installed in a printer unless the old chip from the previously-used toner was placed on the new compatible toner cartridge. Reusing chips from previous toners often works to get […]
Learn what to do when your HP Color LaserJet M855 displays a 10.XY.90 or 10.XY.91 error message during normal operations. The video below demonstrates how to reset the toner gates on the toner cartridges and imaging drums.