This is a firmware error. Usually, the culprit is a print job that is “confusing” your printer. First, try disconnecting the printer from the computer (or from the network.) Then, turn the printer on and see if it comes to ready. If it does, remove every job in the print queue–on your computer or the […]
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Solution: Reuse the Old Chips on the New M507, M428, and M404 Compatible HP Toners Presently, the compatible HP M507, M428, and M404 toner cartridges (CF258A, CF258X, CF289A or CF289X) do not come with chips. These compatible toners will not automatically work when installed in a printer unless you remove the chip from the previously-used […]
Learn what to do when your HP Color LaserJet M855 displays a 10.XY.90 or 10.XY.91 error message during normal operations. The video below demonstrates how to reset the toner gates on the toner cartridges and imaging drums.