This is a firmware error. Usually, the culprit is a print job that is “confusing” your printer. First, try disconnecting the printer from the computer (or from the network.) Then, turn the printer on and see if it comes to ready. If it does, remove every job in the print queue–on your computer or the […]
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Tag: HP error codes
“My printer stopped working and is showing an error code. What does it mean? What am I supposed to do now?” Printer error codes are messages or number combinations displayed on the LED display of your printer. They are informational tools meant to point out what is not functioning properly. Here is a list of […]
Learn what to do when your HP Color LaserJet M855 displays a 10.XY.90 or 10.XY.91 error message during normal operations. The video below demonstrates how to reset the toner gates on the toner cartridges and imaging drums.
If you have replaced toners in your HP Color LaserJet or MFP Flow Printer and find an error message displaying, similar to 10.00.90 or 10.00.91, it may be that the “toner gate” or “drum gate” is open on your cartridge. Watch the video below to find out how to check for open “gates” and resolve […]