If you have replaced toners in your HP Color LaserJet or MFP Flow Printer and find an error message displaying, similar to 10.00.90 or 10.00.91, it may be that the “toner gate” or “drum gate” is open on your cartridge. Watch the video below to find out how to check for open “gates” and resolve this error message.
Labels and Laser Printers—Just Don’tThu November 30, 2017
Labels and laser printers have a difficult relationship; they don’t get along well. More than likely, if you send a sheet of labels through a laser printer, sooner or later you will experience the frustration of finding warm, gummy labels stuck to the toner drum or worse, adhered to the fuser. Because the fuser in […]
Fix issues with the 934xl/935xl, 950xl/951xl, or 970xl/951xl inkjet cartridges due to Firmware UpdateThu September 14, 2017
HP upgraded their firmware on certain printers that use the 934xl/935xl, 950xl/951xl, or 970xl/951xl inkjet cartridges. This new firmware update may cause the corresponding printers to experience cartridge problems when using non-OEM cartridges. But don’t fret; there is a downloadable firmware update that will fix this problem. If you are not experiencing any problems, there […]
How to Correct an HP Firmware Update that Blocks Non-HP Ink CartridgesMon February 20, 2017
HP released a firmware update on March 12, 2016 that rendered non-HP ink cartridges useless for several models of HP Officejet printers; they no longer recognize compatible brand smart chips. Error messages such as the following display to the user: “The ink cartridges appear to be missing or damaged,” “Replace the ink cartridges to resume […]