Learn what to do when your HP Color LaserJet M855 displays a 10.XY.90 or 10.XY.91 error message during normal operations. This video demonstrates how to reset the toner gates on the toner cartridges and imaging drums.
HP upgraded their firmware on certain printers that use the 934xl/935xl, 950xl/951xl, or 970xl/951xl inkjet cartridges. This new firmware update may cause the corresponding printers to experience cartridge problems when using non-OEM cartridges. But don’t fret; there is a downloadable firmware update that will fix this problem. If you are not experiencing any problems, there […]
HP released a firmware update on March 12, 2016 that rendered non-HP ink cartridges useless for several models of HP Officejet printers; they no longer recognize compatible brand smart chips. Error messages such as the following display to the user: “The ink cartridges appear to be missing or damaged,” “Replace the ink cartridges to resume […]
The printer is out of paper. This little inconvenience forces a pause in production while you hunt down a stack of clean paper and then reload the tray. It may feel like an interruption in the flow of progress, but the time required is brief, and doing it properly is more vital than you might […]
Firmware and Drivers are both types of software. Firmware is software that runs on a device. Drivers are software that tell your operating system how to communicate with a device. Essentially, firmware allows the hardware to do what it was designed to do, while drivers allow software to interact with hardware. Printer firmware is a […]