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No Chips Available for the Compatible HP...

No Chips Available for the Compatible HP CF258 or CF289 Toners

Solution: Reuse the Old Chips on the New M507, M428, and M404 Compatible HP Toners Presently, the compatible HP M507, M428, and M404 toner cartridges (CF258 or CF289) do not come with chips and will not automatically work when installed in a printer. It is necessary that the chip be removed from the previous toner […]

Printer Updates Prevent Ink Cartridges f...

Printer Updates Prevent Ink Cartridges from Working

Every so often, HP releases a wireless firmware update for printers that interrupts the use of compatible ink cartridges. When you allow your printer to automatically update to the latest firmware version, you take a chance that it may prompt a cartridge problem message on your printer’s display and prevent you from using the current […]

Fix issues with the 934xl/935xl, 950xl/9...

Fix issues with the 934xl/935xl, 950xl/951xl, or 970xl/951xl inkjet cartridges due to Firmware Update

HP upgraded their firmware on certain printers that use the 934xl/935xl, 950xl/951xl, or 970xl/951xl inkjet cartridges. This new firmware update may cause the corresponding printers to experience cartridge problems when using non-OEM cartridges. But don’t fret; there is a downloadable firmware update that will fix this problem. If you are not experiencing any problems, there […]

How to Correct an HP Firmware Update tha...

How to Correct an HP Firmware Update that Blocks Non-HP Ink Cartridges

HP released a firmware update on March 12, 2016 that rendered non-HP ink cartridges useless for several models of HP Officejet printers; they no longer recognize compatible brand smart chips.  Error messages such as the following display to the user:  “The ink cartridges appear to be missing or damaged,” “Replace the ink cartridges to resume […]