Every so often, HP releases a wireless firmware update for printers that interrupts the use of compatible ink cartridges. When you allow your printer to automatically update to the latest firmware version, you take a chance that it may prompt a cartridge problem message on your printer’s display and prevent you from using the current […]
Learn what to do when your HP Color LaserJet M855 displays a 10.XY.90 or 10.XY.91 error message during normal operations. This video demonstrates how to reset the toner gates on the toner cartridges and imaging drums.
If you have replaced toners in your HP Color LaserJet or MFP Flow Printer and find an error message displaying, similar to 10.00.90 or 10.00.91, it may be that the “toner gate” or “drum gate” is open on your cartridge. Watch the video below to find out how to check for open “gates” and resolve […]
HP upgraded their firmware on certain printers that use the 934xl/935xl, 950xl/951xl, or 970xl/951xl inkjet cartridges. This new firmware update may cause the corresponding printers to experience cartridge problems when using non-OEM cartridges. But don’t fret; there is a downloadable firmware update that will fix this problem. If you are not experiencing any problems, there […]
HP released a firmware update on March 12, 2016 that rendered non-HP ink cartridges useless for several models of HP Officejet printers; they no longer recognize compatible brand smart chips. Error messages such as the following display to the user: “The ink cartridges appear to be missing or damaged,” “Replace the ink cartridges to resume […]