This is a firmware error. Usually, the culprit is a print job that is “confusing” your printer. First, try disconnecting the printer from the computer (or from the network.) Then, turn the printer on and see if it comes to ready. If it does, remove every job in the print queue–on your computer or the […]
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Category: Error Codes
If your HP Color Laserjet Pro MFP M280 or M281 printer has stopped printing and a “Supply Problem” message has appeared on the display, HP automatically upgraded your printer firmware. This upgrade includes code that stops the printer from recognizing present compatible toner cartridges. Follow the instructions below to downgrade your firmware and bring your […]
“My printer stopped working and is showing an error code. What does it mean? What am I supposed to do now?” Printer error codes are messages or number combinations displayed on the LED display of your printer. They are informational tools meant to point out what is not functioning properly. Here is a list of […]
Every so often, HP releases a wireless firmware update for printers that interrupts the use of compatible ink cartridges. When you allow your printer to automatically update to the latest firmware version, you take a chance that it may prompt a cartridge problem message on your printer’s display and prevent you from using the current […]
Learn what to do when your HP Color LaserJet M855 displays a 10.XY.90 or 10.XY.91 error message during normal operations. The video below demonstrates how to reset the toner gates on the toner cartridges and imaging drums.